Automatically handle inquiries with “AI Chat Iroha”

Automate and streamline inquiry handling

AI chatbot for inquiry handling

An AI-powered chatbot dramatically reduces the time and effort required to respond to inquiries.

Do you face any of these challenges in your marketing operations?

When running events such as company-hosted webinars, or when responding to customer inquiries from your website, do you face challenges like the following?

• During events such as webinars, handling inquiries by email and other channels takes a lot of time.
• The number of people who can respond to inquiries is limited, and the work is dependent on specific individuals.

With “AI Chat Iroha”…

• It can accurately answer frequently asked questions, such as event cancellation requests.
• It can understand the intent behind questions and even make product recommendations.

Our services

We provide the chatbot together with implementation consulting as a package.

• AI chatbot delivery
• Implementation consulting and initial setup

Our strengths

• Because this is a “answer-matching” AI chatbot, there is no risk of hallucinations.
• We design response content and prompts based on our own marketing execution experience. You can start operations right away without a heavy preparation burden on your side.
• You can set up separate chatbots for each event and website. This enables optimal conversations with customers tailored to the purpose of each web touchpoint.

Benefits of chatbots

Compared with email, phone, and websites, chatbots offer the following benefits.

• Benefits for providers
  • Improved efficiency and lower costs
  • 24/7/365 availability
  • Consistent response quality

• Benefits for users (customers, employees, etc.)
  • Faster responses
  • No variations between individual agents’ answers
  • Ask anytime, with ease

For details, see the explainer article “What is an AI chatbot?”

CustomerOne service process

Introduce an AI chatbot tailored to your company in four steps. Our process is standardized so you can build an AI chatbot easily.