Privacy Policy


CustomerOne Inc. (hereinafter referred to as “the Company”) sets forth the following policy regarding the handling of personal information of users of the Company’s website.

1. Use of Personal Information

  1. Safety Management Measures: The Company shall implement appropriate organizational, physical, human, and technical measures for the protection of personal information, and shall take all necessary and appropriate steps to prevent leakage, loss, or damage of personal information and to ensure its safe management.
  2. Personal Information Collected: In operating the Company’s website, we may collect personally identifiable information such as name, address, phone number, and email address through inquiry forms and other submissions.
  3. Compliance with Laws and Regulations: The Company shall comply with all applicable laws and regulations concerning the personal information it holds.
  4. Improvement and Review of Handling of Personal Information: The Company shall continuously improve its management systems and mechanisms regarding personal information protection.

2. Purpose of Use of Personal Information

Personal information collected from users will be used within the following scope:

  • To respond to inquiries
  • To provide information regarding the Company’s services, products, seminars, and exhibitions
  • For the operation, maintenance, and management of the website
  • For improvement of the website and Company operations
  • For other purposes, only when clearly notified and consented to individually

3. Disclosure of Personal Information to Third Parties

The Company shall not disclose collected personal information to third parties without the prior consent of the individual. However, disclosure may occur without prior consent in the following cases:

  • When disclosure is required by law
  • When necessary to protect human life, body, or property, and it is difficult to obtain the individual’s consent
  • When the individual has given prior consent to disclosure of their personal information

4. Disclosure and Correction of Personal Information

When requested by the individual, the Company shall promptly disclose their personal information. If you wish to request notification of the purpose of use, correction, addition, deletion, suspension of use, or suspension of provision to third parties regarding your personal information, please submit a request via the inquiry form on the Company’s website.

5. Management of Contractors

When the Company entrusts all or part of the handling of personal information to a third party, it shall carefully evaluate their suitability and exercise necessary and appropriate supervision to ensure safe management of the entrusted personal information.

6. Contact for Inquiries or Complaints Regarding Personal Information

For any questions, concerns, complaints, or other inquiries regarding the Company’s handling of personal information, please contact us through the inquiry form on our website.

7. About Cookies

A cookie is data sent from a web server to a web browser. By referencing cookies, the web server can identify the user’s computer and allow efficient use of the Company’s website. Files sent as cookies from the Company’s website do not contain personally identifiable information. You may also disable cookies through your web browser settings.

8. Notification of Revisions

This Privacy Policy may be revised as necessary. In the event of revisions, they will be promptly published on the Company’s website to ensure you can review the latest content.

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