Multilingual support for international visitor inquiries — “AI Chat Iroha”

Answer international visitor inquiries in multiple languages

Our AI chatbot handles inquiries from international visitors in multiple languages—boosting visitor satisfaction while reducing your workload at the same time.

Struggling to handle inquiries from international visitors?

Are you having trouble responding to inquiries from international visitors via your website or social media?

• Responding to each foreign-language inquiry from your website or social media is time-consuming.
• Because it takes time to respond, you’re missing business opportunities.
• You rely on machine translation each time, but you’re worried about mistranslations.

With “AI Chat Iroha”…

• International visitors can ask questions easily and resolve their issues on their own
• Because you can respond instantly, you won’t miss business opportunities
• We help you build a translation process, so you can reduce mistranslation risk and automate translation almost entirely

Our services

We provide a complete package: a chatbot, implementation consulting, and translation-process setup.

• AI chatbot implementation
• Implementation consulting and initial setup
• Build a custom automated translation process for your company using a free-to-use AI tool (Dify)

What sets us apart

• Because it’s an “answer-matching” AI chatbot, there’s no risk of hallucination.
• We analyze your inquiries and design the answer content and prompts. You can start operating quickly with minimal preparation on your side.
• We provide multiple chatbots to support multiple languages.
• We also help you build an operational setup, including an automated translation system.

Benefits of chatbots

Compared to email, phone, and websites, chatbots offer the following benefits:

• Benefits for providers
  • Improved efficiency and lower costs
  • 24/7/365 availability
  • Consistent response quality

• Benefits for users (customers, employees, etc.)
  • Faster responses
  • No variation between representatives
  • Ask questions anytime, with ease

For more details, see our explainer article: “What is an AI Chatbot?”

CustomerOne’s service process

Implement a dedicated AI chatbot for your company in four steps. With a standardized implementation process, you can build an AI chatbot easily.